Refund policy
Due to the unique and handmade nature of original artworks, all sales are final and shipping costs are non-refundable.
Refunds are only offered in cases of:
- Damage during transit (with photo evidence within 48 hours)
- Incorrect item received
Commission pieces
- Commission deposits are non‑refundable.
- Refunds are not available once the final artwork has been approved.
- If the artist is unable to complete the commission, a full refund will be issued.
Learn more about commission pieces here.